F.A.Q.

Click the «Sign Up» button and provide your full name, date of birth, location, and password. You'll then need to verify your email address. We ask for your date of birth and location to personalize your readings, but don't worry—this information is kept secure and won't be shared.

If you've forgotten your password, you can easily reset it via email. If you've lost access to the email registered with Tarot Atlas, you'll need to contact support. We'll ask a few questions to verify your identity and help you reset your password with a new email.

If you decide to leave, you can delete your account by clicking «Delete My Account» on your profile page. Please note that once your account is deleted, you won't be able to access it again.

A session is like a topic or folder created for both clients and tarot masters to organize your questions. Each session can hold an unlimited number of questions. Without sessions, managing your questions would be chaotic!

You can create a question within any session, and the tarot master will provide an answer that includes the drawn cards and their interpretation. You'll also be able to see which cards were drawn, allowing you to check the reading with other tarot masters if desired. A transparent and honest step, right?

Questions can have three statuses: — New: The question has been sent. — Pending: The tarot master is working on your reading. — Answered: The reading is complete, and you've received the answer. You'll receive an email notification when the status of your question changes.

Yes, you can delete both sessions and individual questions, along with their answers. However, once deleted, this information will be permanently removed and cannot be restored.

You have several options for paying for your questions. You can choose to pay for a single question, purchase a bundle of 5, 10 and more questions, or subscribe for 30 questions along with the 'Card of the Day' service.

Tarot is a complex practice. When you ask a question, the tarot master draws cards specific to you and your situation. Some changes in the situation may occur, making the reading feel less satisfying, but the tarot master has accurately interpreted the cards. It means, if you are completely unsatisfied with your reading, we will provide a refund.